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PRIVACY POLICY

Last updated July 16, 2026

This Privacy Notice for The Antler Clinic LTD (‘we‘, ‘us‘, or ‘our‘), describes how and why we might access, collect, store, use, and/or share (‘process‘) your personal information when you use our services (‘Services‘), including when you:

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@theantlerclinic.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? Some of the information may be considered ‘special’ or ‘sensitive’ in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by visiting info@theantlerclinic.com, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to usIn Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. 

The information we collect includes:

Google API

Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (‘third parties‘) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organisation apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. 

The categories of third parties we may share personal information with are as follows:

We also may need to share your personal information in the following situations:

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements or to tailor advertisements to your interests. The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

Google Analytics

We may share your information with Google Analytics to track and analyse the use of the Services. The Google Analytics Advertising Features that we may use include: Google Display Network Impressions Reporting and Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’ below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the UK and are unhappy with how we have handled your personal information, you can make a complaint directly to us. This is in addition to the rights you have under the UK General Data Protection Regulation and the Data Protection Act 2018.

How to contact us:

What happens after you complain

If you are not happy with our final response, you can refer your complaint to the Information Commissioner’s Office, the UK supervisory authority.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’ below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying ‘STOP’ or ‘UNSUBSCRIBE’ to the SMS messages that we send, or by contacting us using the details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’ below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. 

If you have questions or comments about your privacy rights, you may email us at info@theantlerclinic.com.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (‘DNT’) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

10. HEALTH AND MEDICAL INFORMATION

When you contact us about a consultation or treatment, you may provide information about your health, medical history, symptoms, previous treatment or reasons for seeking advice. This may include photographs or other information relevant to your enquiry. We use this information only where necessary to respond to your enquiry, determine the appropriate route for your request, arrange consultations or treatment, administer the services provided to you, comply with our legal and professional obligations, and manage or defend legal claims. Where processing is necessary to take steps at your request before arranging services, or to provide services to you, we rely on Article 6(1)(b) of the UK GDPR. Where the information concerns your health, we rely on Article 9(2)(h) of the UK GDPR and the relevant provisions of the Data Protection Act 2018, which permit processing where necessary for the provision or management of healthcare, subject to appropriate duties of confidentiality. Where necessary, relevant information may be shared securely with the consultant, hospital or other healthcare professionals and providers involved in arranging or delivering your care. Further information about how those organisations use personal information may be provided in their own privacy notices. Please do not use the website enquiry form to seek emergency medical assistance. Enquiries may not be reviewed immediately.

11. WEBSITE AVAILABILITY AND DISCLAIMER

This Privacy Policy applies to http://www.theantlerclinic.com and http://www.davidizadi.com (together referred to as the “Websites”). The Antler Clinic and Mr David Izadi make every reasonable effort to ensure that the Websites, together with any online facilities, contact forms, downloads, information, educational resources and other services made available through them (the “Services”), remain available, accurate and secure. However, the Services are provided on an “as available” and “as is” basis. Whilst we endeavour to ensure that all information published on the Websites is accurate and up to date at the time of publication, we do not warrant or guarantee that the content will always be complete, accurate, current or free from errors or omissions. Medical information, practice information and website content may be amended, updated or removed without prior notice as clinical practice, legislation and professional guidance evolve. Neither The Antler Clinic nor Mr David Izadi is under any obligation to update website content immediately following such changes. We employ appropriate technical and organisational measures to help maintain the security of the Websites. However, no website or internet transmission can be guaranteed to be completely secure. Whilst reasonable steps are taken to protect the Websites against unauthorised access, viruses, malware and other harmful software, we cannot guarantee that the Websites, their servers or downloadable content will always be free from interruption, defects or malicious software. Users are responsible for ensuring that appropriate security measures, including antivirus protection and secure devices, are in place when accessing the Websites. To the fullest extent permitted by law, The Antler Clinic and Mr David Izadi accept no liability for any interruption, suspension, delay or temporary unavailability of the Websites, nor for any loss or damage arising from the use of, inability to use, or reliance upon information contained within the Websites. The Websites may contain links to third-party websites for convenience or additional information. The Antler Clinic and Mr David Izadi do not control, endorse or accept responsibility for the content, availability, security or privacy practices of external websites. Users access third-party websites entirely at their own risk. The Antler Clinic and Mr David Izadi reserve the right to modify, suspend, restrict or discontinue any part of the Websites, including their content, functionality or online Services, at any time without prior notice. Any such changes will not affect the continued applicability of this Privacy Policy unless expressly stated otherwise. Nothing in this Privacy Policy excludes or limits any liability that cannot lawfully be excluded or limited under the laws of England and Wales.

12. LIMITATION OF LIABILITY

Nothing in this Privacy Policy excludes or limits any liability of The Antler Clinic or Mr David Izadi, or any rights you may have, where such liability or rights cannot lawfully be excluded or limited under the laws of England and Wales. This includes, but is not limited to, liability for: death or personal injury resulting from negligence; fraud or fraudulent misrepresentation; or any other liability that cannot legally be excluded or restricted. Whilst The Antler Clinic and Mr David Izadi take reasonable steps to ensure that http://www.theantlerclinic.com and http://www.davidizadi.com are operated securely and in accordance with applicable legal and regulatory requirements, we shall not be liable for any loss or damage arising from events beyond our reasonable control. This includes, but is not limited to, internet outages, failures of telecommunications networks, cyber-attacks, third-party service interruptions, technical faults, acts of nature or other force majeure events. To the fullest extent permitted by law, The Antler Clinic and Mr David Izadi shall not be liable for any indirect, incidental, consequential or special loss or damage arising from your access to, or use of, these Websites. This includes, but is not limited to: loss of business, contracts, revenue, profits, anticipated savings, goodwill or commercial opportunities; loss, corruption or unauthorised access to electronic data, databases or software beyond our reasonable control; interruption to business activities or loss of productivity arising from the use of, or inability to access, the Websites; reliance upon information contained within the Websites where such information is intended for general educational purposes and not as a substitute for personalised medical advice. Nothing in this clause affects your statutory rights or limits any liability that cannot lawfully be excluded under applicable legislation.

13. EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

14. MEDICAL INFORMATION DISCLAIMER

By accessing and using http://www.davidizadi.com and http://www.theantlerclinic.com, you agree to the following terms. The information provided on these websites is intended for general educational and informational purposes only. It is designed to help current and prospective patients better understand plastic, reconstructive and aesthetic surgery. The information is not intended to provide personalised medical advice, diagnosis or treatment, nor should it be relied upon as a substitute for consultation with an appropriately qualified healthcare professional. Plastic surgery is highly individualised. Information relating to procedures, recovery, risks, complications, timelines and expected outcomes is necessarily general in nature. Every patient is different, and treatment recommendations, suitability for surgery, operative techniques, recovery times and outcomes will vary according to individual circumstances. These can only be assessed following an appropriate consultation with Mr David Izadi, a Consultant Plastic, Reconstructive and Aesthetic Surgeon listed on the General Medical Council Specialist Register for Plastic Surgery, or another suitably qualified healthcare professional. The content of these websites represents Mr David Izadi’s own clinical practice and professional opinion. Plastic surgery is a continually evolving specialty, and approaches to treatment may differ between surgeons. Accordingly, other appropriately qualified plastic surgeons may reasonably recommend alternative investigations, techniques or treatment plans. Whilst every effort is made to ensure that the information published on these websites is accurate and up to date at the time of publication, medical knowledge and clinical practice continue to evolve. Consequently, information may become outdated before it is amended or removed. Mr David Izadi and The Antler Clinic make no representation or warranty that all information published will remain current, complete or free from error. Any timelines, recovery periods and descriptions of surgical procedures are intended as general guidance only and should not be interpreted as guarantees or predictions of an individual patient’s experience. Clinical photographs, including before and after images, are displayed primarily for educational purposes to illustrate examples of surgical procedures and outcomes achieved in individual patients. They do not represent a complete gallery of results, nor do they guarantee that another patient will achieve the same or a similar outcome. Individual results vary considerably depending on anatomy, tissue characteristics, healing, lifestyle factors and other variables beyond the control of the surgeon. Unless otherwise stated, all clinical photographs displayed on these websites are genuine photographs of patients treated by Mr David Izadi. Images have not been digitally altered to enhance surgical outcomes. Patients whose photographs appear on these websites have provided their explicit written consent for the use of their images in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Patients who have previously consented to the publication of their clinical photographs retain the right to withdraw that consent at any time. Requests to remove images from these websites should be made by emailing info@theantlerclinic.com. Upon receipt of a valid request, reasonable steps will be taken to remove the images from future publication on these websites within a reasonable timeframe. Withdrawal of consent will not affect the lawfulness of any processing undertaken before consent was withdrawn, nor can removal from third-party search engine caches or archived internet content be guaranteed. Submitting an enquiry, contact form or other information through these websites does not establish a doctor-patient relationship, guarantee that treatment will be offered or constitute acceptance as a patient. A clinician-patient relationship is only established following acceptance of a consultation and subsequent clinical assessment. These websites are not monitored continuously and must not be used for medical emergencies or urgent medical concerns. Enquiries submitted through these websites or by email may not be reviewed immediately. If you believe you are experiencing a medical emergency, you should call 999 or attend your nearest Emergency Department immediately. For urgent medical advice that is not an emergency, you should contact NHS 111, your GP or another appropriate healthcare provider. These websites may contain links to external websites for your convenience. Mr David Izadi and The Antler Clinic do not control, endorse or accept responsibility for the content, accuracy, availability or privacy practices of external websites. Accessing third-party websites is entirely at your own risk. You may browse these websites without providing personal information. Any personal information voluntarily submitted through online enquiry forms or email correspondence will be processed in accordance with our Privacy Policy and applicable UK data protection legislation. Personal information will not be disclosed to third parties except where necessary for the provision of your care, where you have provided your consent, or where disclosure is required or permitted by law. To the fullest extent permitted by law, Mr David Izadi and The Antler Clinic accept no liability for any loss, damage or inconvenience arising from reliance upon information contained within these websites or from the use of these websites generally. Nothing within these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability which cannot lawfully be excluded or limited under English law. Mr David Izadi and The Antler Clinic reserve the right to amend, update or remove any part of these websites, including these Terms and Conditions and associated policies, at any time without prior notice. Continued use of these websites following any amendments constitutes acceptance of the revised Terms and Conditions.

15. PATIENT IMAGE CONSENT AND WITHDRAWAL OF CONSENT

Where you have provided your explicit consent for your clinical photographs, including before and after images, to be used by Mr David Izadi and The Antler Clinic on http://www.theantlerclinic.com, you have the right to withdraw that consent at any time. If you subsequently decide that you no longer wish your images to appear on our website, please notify us by emailing info@theantlerclinic.com. Upon receipt of your request, we will remove your images from our website within a reasonable timeframe, subject to any legal or regulatory obligations. Withdrawal of consent will not affect the lawfulness of any use of your images that took place prior to your request for removal. Please note that while we will remove your images from our website and any future website publications, we cannot control or guarantee the removal of copies that may have been cached, archived or otherwise stored by third-party search engines or internet services before your request was received. If you have any questions regarding your consent or the use of your clinical photographs, please contact us at info@theantlerclinic.com.

16. GENERAL 

This Privacy Policy applies to http://www.theantlerclinic.com and http://www.davidizadi.com and should be read alongside our Website Terms and Conditions, Cookie Policy and any other policies published on the Websites. The Antler Clinic and Mr David Izadi reserve the right to amend or update this Privacy Policy from time to time to reflect changes in legislation, regulatory guidance, professional standards, business practices or the functionality of the Websites. Any revised version will become effective from the date it is published on the Websites. We encourage users to review this Privacy Policy periodically to remain informed of any updates. This Privacy Policy, together with our Website Terms and Conditions and Cookie Policy, constitutes the entire understanding between you and The Antler Clinic in relation to your use of the Websites and the processing of your personal information through the Websites. It supersedes any previous statements or representations relating to the same subject matter. You may not assign or transfer any rights or obligations arising under this Privacy Policy without our prior written consent. The Antler Clinic and Mr David Izadi may transfer or assign their rights or obligations where reasonably necessary in connection with the operation, management or succession of the business, provided that this does not adversely affect your rights under applicable data protection legislation. The failure by The Antler Clinic or Mr David Izadi to exercise or enforce any provision of this Privacy Policy shall not constitute a waiver of that provision or of any other rights available under this Privacy Policy or at law. If any provision of this Privacy Policy is held by a court or other competent authority to be unlawful, invalid or unenforceable, that provision shall, to the minimum extent necessary, be severed from the remaining provisions. The remainder of this Privacy Policy shall continue in full force and effect. Nothing in this Privacy Policy is intended to confer any rights on any third party. Accordingly, the Contracts (Rights of Third Parties) Act 1999 shall not apply, and no person who is not a party to this Privacy Policy shall have any right to enforce any of its provisions. This Privacy Policy, and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims), shall be governed by and interpreted in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to determine any dispute arising from or relating to this Privacy Policy, unless otherwise required by applicable law.

17. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated ‘Revised’ date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

18. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at info@theantlerclinic.com or contact us by post at:

The Antler Clinic LTD

Perrott House

17 Bridge Street 

Pershore, Worcestershire WR10 1AJ

England

19. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please visit: info@theantlerclinic.com.

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